Privacy Policy

Privacy Policy

This policy governs the information we collect from you when you use our services. Frame Den Limited will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under UK law.

Using Your Personal Data

We may collect and use your personal information when you use this website and also when you contact us to enquire about our services or when you use our services. For example, we may collect personal data from you to deliver products or to conduct financial transactions.

Sharing Your Personal Data

We will not share your presonal data with any third party other than for the following reaons:

  • to complete the delivery of our products and services;
  • to meet our legal obligations (eg. if we are requested to provide your personal information by the authorities in pursuit of a fraud investigation);
  • to establish our legal rights or defend against legal claims;
  • for the continuation of service to you as a client in the event that Frame Den Limited is involved fully or partly in a merger, acqusition or sale of its assets;
  • if you grant us permission to use your personal information in publishing a testimonial (but noting that only the personal information you permit will be shared, such as your name and professional position).

GDPR and Your Rights

Under the UK's Global Data Protection Regulations (GDPR) you have the following rights which we are legally bound to uphold on your behalf:

  • the right to be informed about the collection and use of your personal data;
  • the right to receive a copy of the personal information we hold about you;
  • the right to have the personal information we hold rectified, or completed if it is incomplete;
  • the right to have your personal information erased;
  • the right to request the restriction or suppression of your personal information;
  • the right to portability of the personal information we hold about you, allowing you to obtain and re-use such information for your own purposes
  • the right to object to the processing of your personal information in certain circumstances;
  • and rights relating to automated decision-making, including profiling.

More information about these rights can be found on the Information Commissioner's Office website:

Securing Your Data

Frame Den Limited takes the security of your personal information extremely seriously. We have established policies, processes and controls designed to ensure the security of your personal information, including a variety of security strategies intended to prevent unauthorised access. If we become aware that personal information has been compromised we will report such an occurrence to you in accordance with prevailing legal and/or contractual obligations.

Changes to this Policy

We may from time to time change our privacy policy, for example if it becomes necessary to do so in response to a change in the law. Any such policy changes will be published here so that you may rest assured you are always accessing our current policy.

For further information about this policy contact us via email:

General Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive or other data storage device. Once you agree, the file is added. Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use two cookies which are essential to the running of this site. One stores the viewer's choice regarding the setting of cookies (this lasts for 1 year unless deleted by the user via their browser settings), and the other is a session cookie which allows use of the functionality of site for the duration of that browser session, at the end of which it is deleted. Neither cookie allows any tracking or analytics.

If you continue to use the site, these cookies will be set.

You can choose to accept or decline cookies using the slide-up panel at the bottom of our website. You can change your preferences at any time by clicking on the Cookies link in the footer which will redisplay the slide-up panel.

Third-party Cookies

We also use cookies to track the use of our website (e.g. to identify which pages are being used). These are set by a third party service such as Google Analytics. This helps us analyse data about webpage traffic and improve our websites in order to tailor them to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website and service by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.